Keck Private Investigations

Are you confident your store can withstand the new wave of organized retail crime (ORC)?

If you are like most retailers, you are probably concerned about far more than just the occasional shoplifter. Today’s retail criminals are fast, coordinated, and well-versed in evading traditional loss prevention tactics. Standard security measures simply are not enough.

Why Keck PI’s ORC Focused Mystery Shops Are a Game Changer

Based in Wisconsin and led by seasoned industry professionals, Keck Private Investigations empowers retailers, pharmacies, grocers, and big box stores to stay a step ahead of today’s sophisticated criminals. Our ORC Focused Mystery Shop program is purpose built to uncover the hidden vulnerabilities that put your business and your people at risk.

What Makes Organized Retail Crime (ORC) So Dangerous?

Unlike the lone opportunist, ORC groups operate with a plan. They use distraction, work in teams, exploit policy loopholes, and target high-value merchandise.

The impact is significant. Millions in losses for Wisconsin businesses each year, increased risks to staff and customers, and a persistent threat that can cripple even the most successful retailers.

The Limits of Traditional Mystery Shopping

Most mystery shopping programs focus only on customer service and store appearance. While those are important, they do not address critical security questions.

• Are anti-theft policies really being followed?
• Are there camera blind spots that thieves could exploit?
• Are high-theft items adequately secured, or could they walk out with ease?

If you are unsure about the answers, your store may already be a target and you might not know until it is too late.

How Keck PI’s ORC Focused Mystery Shops Work

At Keck PI, we blend proven loss prevention science with hands-on street smarts. Our unique ORC Focused Mystery Shops simulate real-world tactics used by organized crime rings and test your defenses in ways traditional shops never could.

Here is what we do:

• We simulate criminal tactics used by actual ORC groups
• We test your staff, technology, and procedures with realistic theft scenarios
• We deliver a detailed, actionable report highlighting vulnerabilities and clear solutions

What Our ORC Mystery Shoppers Assess

We go beyond the basics to identify the real gaps that criminals target.

• Are high-value items such as electronics, health and beauty, or over-the-counter drugs properly locked, tagged, and monitored?
• Do employees spot suspicious behaviors, or do they overlook customers loitering in hot zones?
• Is your camera system fully functional and covering all risk areas with no blind spots?
• Are protocols for returns, refunds, and questionable transactions being enforced?
• Are exits and high-risk zones monitored at all times?
• Would your staff know how to respond to a real ORC event?

Our experts even act out red flag scenarios, such as making questionable returns or behaving suspiciously in high-theft areas. The result is that you get a precise map of where you are strong and where you are vulnerable.

The Benefits Go Beyond Loss Prevention

• Proactive Risk Management. Spot and close gaps before criminals exploit them.
• Staff Empowerment. Real-world feedback helps your team improve vigilance and protocol adherence.
• Insurance and Legal Protection. Demonstrate your commitment to security, which is essential for claims and law enforcement partnerships.
• Peace of Mind. Know you are taking the best possible steps to protect your business and people.

Ready to Outsmart ORC?

Keck PI is Wisconsin’s leader in ORC prevention, loss prevention consulting, and security services. Whether you run a single storefront or a multi-location chain, our ORC Focused Mystery Shops are an investment in your safety, reputation, and bottom line.

Do not wait for criminals to strike. Get proactive.

Contact Keck PI today to schedule your ORC Mystery Shop and take the first step toward a safer and more profitable operation.

Keck PI Protecting Wisconsin Retailers from Organized Retail Crime, One Shop at a Time.

www.keckpi.com